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Meet Our Team

Click on one of the people below to find out more information.

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  • Eric
    Johnson
    General Manager
    Eric <br 1> Johnson <br 1> General Manager
    Phone: 207-321-3477 Ext: 316010

    Joining Berlin City Auto Group in January of 2009, Eric Johnson maintains a position as a General Manager at the dealership. Bringing over a decade of experience in the automotive industry to his work at Berlin City Auto Group, Eric attributes the success of his sales team to the many loyal customers they have the pleasure of serving every day.

    Stressing that a job well done for him is based solely on a customer's ultimate satisfaction, Eric does everything in his power to establish a lasting relationship with everyone he sells a car to.

    A fan of classic American automobiles, Eric names a 1937 Ford convertible as car he hopes to someday own.

    Outside of his role at Berlin City Auto Group, Eric enjoys hunting, fishing, camping, playing guitar, and listening to classic rock. A proud father, Eric looks forward to taking a road trip across the United States with his children, visiting all of the country's national parks along the way.

    I  camping

  • Mark
    Axelsen
    General Sales Mgr
    Mark <br 1> Axelsen <br 1> General Sales Mgr
    Phone: 207-321-3477 Ext: 316412

    Serving as a General Sales Manager at Berlin City Auto Group, Mark Axelsen brings 11 years of experience in automotive sales to his current role. Born and raised in Portland, Maine, Mark holds a special affinity for the close-knit community he is lucky enough to live in. Doing his part to help those in need, Mark utilizes his position at Berlin Auto Group in a number of commendable ways, collaborating with his fellow team members to organize numerous charity events on a year-round basis. In the past, Mark and his co-workers at Berlin City Auto Group have braved a swim in ice-cold water to support the Special Olympics, also putting together Easter egg hunts and pumpkin patches to benefit the Barbara Bush Children's Hospital at Maine Medical Center. Bringing the same magnanimous approach to his job at Berlin City Auto Group, Mark believes in fostering long-term relationships with all his customers, emphasizing the importance of establishing personal connections. An ardent fisherman, Mark's ideal road trip would encompass stops at every major lake in the United States. A baseball fan and country music lover as well, Mark spends his free time relaxing with his wife and kids, 3 sons and daughter.

    I  Maine outdoors

  • Chris
    Dalphonse
    Service Manager
    Chris <br 1> Dalphonse <br 1> Service Manager
    Phone: 207-321-3477 Ext 316841

    Currently working as a Service Director at Berlin City Auto Group, Chris "Fonzi" Dalphonse joined the dealership nearly a decade ago. Boasting 15 years of overall experience in the automotive industry, Chris always strives to go above and beyond to ensure customer satisfaction, devoting his energy to offering Berlin City's signature "over the top" service on a daily basis.

    A native of Portland, Maine, Chris is a New Englander to the core who loves the upper East Coast's changing seasons and natural beauty. Whenever he gets the chance, Chris slides into the driver's seat of his 2011 Toyota 4Runner, venturing out into the backcountry for a brief respite from city living.

    Aside from the time he spends assisting customers at Berlin City Auto Group, Chris can usually be found out on the golf course perfecting his swing, or sitting courtside rooting for his daughter's basketball team. Planning his next vacation, Chris looks forward to taking a road trip across the United States, visiting every city with a Major League baseball team to catch a game along the way.
     
    I  golf

  • Nick
    Fecteau
    Parts Manager
    Nick <br> Fecteau <br 1> Parts Manager
    Phone: 207-321-3477 Ext: 316711

     

  • Matt
    Almy
    Sales Manager
    Matt <br 1> Almy <br 1> Sales Manager
    Phone: 207-321-3477 Ext: 316442

    Currently serving as a Sales Manager at Berlin City Auto Group, Matt Almy is a New Englander to the core, born and raised in Fryeburg, Maine. With the dealership for seven years, Matt derives a great deal of satisfaction from his work, particularly the aspect of meeting new people every day on the job. Along with the rest of the team at Berlin City Auto Group, Matt is dedicated to ensuring customer satisfaction in every way possible. Maintaining a wide range of interests outside of automotive sales, Matt also has an extensive background in mechanical engineering and a love for classic American cars, his dream vehicle being a 1984 Plymouth Reliant. A big fan of the Boston Red Sox, Matt's ideal road trip would begin with a stop in Boston for a baseball game. From there, Matt would cruise through Detroit, Indiana, Kentucky, and Texas to meet the skilled men and women responsible for building the Toyotas that he has the pleasure of selling. The doting father of two boys, Matt unwinds by spending time with his family.

    I  my wife and 2 sons

  • Bruce
    Wood
    Sales Manager
    Bruce <br 1> Wood <br 1> Sales Manager
    Phone: 207-321-3477 Ext: 316511

    A Business Development Manager at Berlin City Auto Group, Bruce Wood boasts 30 years of experience in the automotive industry. Bruce's family owned a car dealership when he was growing up, inspiring his current career pursuits. Joining Berlin City Auto Group in 2007, Bruce puts a great deal of effort into following up with all his customers, maintaining a belief that excellent service shouldn't end when a customer leaves the lot in their new car. Currently driving a Toyota Tacoma, Bruce would love to own a 1959 Cadillac Convertible at some point in the future. Relocating to the East Coast from Santa Rosa, California, Bruce has fallen in love with New England despite the cold winters. In his free time, Bruce coaches children's sports and enjoys a wide range of outdoor activities.

    I  My Kids

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  • Jim
    Robertson
    Finance Manager
    Jim <br 1> Robertson <br 1> Finance Manager
    Phone: 207-321-3477 Ext: 316415

    A Business Manager at Berlin City Auto Group for the past eight years, Jim Robertson brings an additional decade of experience in the automotive industry to his current role. A stand-out member of the team at Berlin City Auto Group, Jim commits a great deal of time and energy to ensuring that every customer leaves the dealership completely satisfied not only with their new car, but with the level of service they received prior to purchasing or leasing their vehicle. Raised in Manchester, New Hampshire, Jim shares an affinity for the region's changing seasons with his fellow New Englanders, getting out into nature whenever time allows. Aside from his work at Berlin City Auto Group, Jim enjoys wake surfing, hiking and camping in the woods, snowmobiling, and relaxing with his family. When the opportunity presents itself, Jim plans on packing up his 2008 LTD Toyota Tundra for a road trip to the Grand Canyon with his sons.

    I  boating

  • Cliff
    Gajtkowski
    Finance Manager
    Cliff <br 1> Gajtkowski <br 1> Finance Manager
    Phone: 207-321-3477 Ext: 316115

    I  computers

  • Robert
    Valle
    Finance Manager
    Robert <br 1> Valle <br 1> Finance Manager
    Phone: 207-321-3477 Ext: 316417

    I  photography

  • Eric
    Mendoza
    Sales Consultant
    Eric <br 1> Mendoza <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316411

    For nearly eight years, Eric Mendoza has overseen online activities at Berlin City Auto Group, watching the business grow and develop in his role as the dealership's Internet and Scion Sales Manager. Prior to joining Berlin City Auto Group, Eric was part of a Military Family, living in California, Chicago, Virginia, and Guam before settling down back in Maine. He now resides in Cumberland with his beautiful wife Elizabeth and 3 little boys Manny, Alex and Joaquin. Committed to ensuring that Berlin City Auto Group provides optimal web-based resources to its customers, Eric focuses his efforts on creating and maintaining a company website that is highly functional, simple to navigate, and enjoyable to view. Currently driving a Toyota Sienna, one of the most dependable cars on the market today, Eric singles out the Toyota 4Runner as a vehicle that he would also consider purchasing.

    I  my family

  • Harold
    Blaney
    Sales Consultant
    Harold <br 1> Blaney<br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316411

        I am a proud member of the Passamaquoddy tribe located near Princeton Maine. The St. Croix River (previously known as the Passamaquoddy River) serves as the USA/Canada International boundary.  The boundary cuts through the middle of the Passamaquoddy Tribes homeland.  The Passamaquoddy have occupied this watershed region for at least the past 600+ generations (12,000+ years).  I grew up in Washington County and attended Woodland High School and graduated from Maine Maritime Academy in 1995. I worked close to home to watch my two children grow. I have tried to instill my heritage and roots in the upbringing of Chynna who is now 17 years old and my son Georgie who is 14.  My two children love the outdoors and respect our heritage. We love to go fishing and love to grow a garden as there is nothing more rewarding then reaping what we have sown into the ground. We as a family love to be outdoors and doing things together. Every opportunity my children get to learn something about the great outdoors I give them the chance because they may never have the chance once they grow up and start working in the working world.


  • Ricky
    Nadeau
    Sales Consultant
    Ricky <br 1> Nadeau <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316426

     I  Aroostoock County


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  • Jared
    Grant
    Sales Consultant
    Jared <br 1> Grant <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316435

    I  music

  • Mark
    Hunter
    Sales Consultant
    Mark <br 1> Hunter <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316427

    Working in Sales and Leasing at Berlin City Auto Group for seven years and counting, Mark Hunter is consistently inspired by his job, taking great pleasure in providing a level of service that surpasses his customer's expectations. Born and raised in Benton, a small town in central Maine, Mark currently resides in close proximity to the Saco River, an incredibly scenic place to live that embodies much of what he loves about New England. Prior to joining Berlin City Auto Group, Mark undertook an impressive variety of professional and personal adventures, including working with troubled youth in a residential treatment center and competing in power lifting, winning several championships for his efforts.  In addition to his past accomplishments, Mark is a talented guitarist who is currently learning to play the accordion. In his free time, Mark unwinds by relaxing with his family.

    I  the accordion

  • Ramzi
    Karam
    Sales Consultant
    Ramzi <br 1> Karam <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316421

    Joining Berlin City Auto Group in 1988 after relocating to the United States from Israel, Ramzi Karam applied himself as an educator prior to entering into a career in the automotive industry. An alumnus of the American Friends School in Ramallah, Jordan and University of Maine, Ramzi derives a great deal of satisfaction from his involvement with a number of community organizations including the Governor William King Lodge in Scarborough and the Kora Shriners.
     
    As a member of the sales team at Berlin City Auto Group, Ramzi strives to make himself available to every customer at all times, putting a great deal of effort into facilitating a stress-free car buying experience. Ramzi and his wife Susan of 44 years have been residing in Scarborough since 1979. Susan is employed at the Scarborough Public Library.
     
    He is also, the proud father of four boys, all of whom graduated from Scarborough High School. Also a grandfather of six, Ramzi looks forward to watching his grandchildren grow up. In his leisure time, Ramzi unwinds by working in his yard and relaxing with his family. Traveling whenever possible, Ramzi plans on taking a road trip to Quebec City, Canada in the near future.

    I  peace

  • Timothy
    Brown
    Sales Consultant
    Timothy <br 1> Brown <BR 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316425

    Joining Berlin City Auto Group in 2010, Tim Brown brings a customer-centric approach to his work as a Sales Associate with the company. In his role at Berlin City Auto Group, Tim aims to make a genuine connection with everyone he encounters, maintaining the belief that buying a car should be an enjoyable experience in every way. The owner of a trusty Subaru Legacy, Tim also holds a special affinity for high-performance sports cars, naming the Mercedes McLaren SLR as a vehicle he would love to drive. Living in a place filled with so much natural beauty and so many ways to experience it is one of the major reasons Tim enjoys living in the Northeast. Born and raised in Rhode Island, Tim loves New England's distinct seasons, setting time aside outside of work to explore the scenic countryside with his wife. In addition to serving as a valuable member of Berlin City Auto Group's sales team, Tim is also a newlywed and the proud uncle of an adorable niece.

    I  my wife

  • George
    VanSyckel
    Sales Consultant
    George <br 1> VanSyckel <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316413

    I  pointing griffons

  • Tom
    Hayes
    Sales Consultant
    Tom <br 1> Hayes <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316419


    A Sales Guide at Berlin City Auto Group since 2005, Tom Hayes strives to go above and beyond for every customer who sets foot on the showroom floor. When it comes to selling cars, Tom focuses on establishing a relationship with his customers that will last through the years, upholding the dealership's reputation for excellence in service. Hailing from Eustis, Maine, Tom is a big sports fan who enjoys playing baseball and rooting for the state's home teams, particularly the New England patriots, the Boston Red Sox, and the Boston Celtics. In the future, Tom looks forward to taking a little time off work for a road trip through Europe with his lovely wife Nichole and his son Peter. Asked about his future career plans, Tom answers that although he loves his job at Berlin City Auto Group, running for President of the United States a decade from now isn't necessarily out of the question.

    I  my son

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  • Chad
    Swett
    Sales Consultant
    Chad <br 1> Swett <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316424

    Originally hailing from Old Orchard Beach, Maine, Chad Swett currently works on the Toyota sales team at Berlin City Auto Group. He joined the team in 2006 after teaching high school in St. Thomas, US Virgin Islands. Chad brings an enthusiastic attitude to his work every day and believes every customer should be treated with respect and kindness. In addition to his desire for all things automotive-related, Chad is a huge sports fan and roots for the Los Angeles Lakers in his spare time. He also enjoys a good football or baseball game. When not selling cars at Berlin City Toyota, Chad's favorite pastime is spending quality time with his family, especially his daughter Maya, and his friends.


  • Abe
    Wilmot
    Sales Consultant
    Abe <br 1> Wilmot <br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316428

    Abram Wilmot, also known as Abe, has been in the automotive industry for eight years working with manufacturers such as Lexus, Chevrolet and Toyota.  Abe's position on the sales team allows him to give customers complete satisfaction. It's his passion. Growing up in Laconia, New Hampshire, Abe loves the lifestyle in New England. Outside of the dealership Abe enjoys spending time with his family, on the lake, or serving on the Board of Directors for Sebago Kaes Region Chamber of Commerce.

  • Bob
    Drouin
    Sales Consultant
    Bob <br 1> Drouin<br 1> Sales Consultant
    Phone: 207-321-3477 Ext: 316412


  • Nicholas
    Robertson
    Sales Consultant
    Nicholas <br 1> Robertson <br 1> Sales Consultant
    Phone: 207-321-3477


  • Melanie
    Lacombe
    Asst Service MGR
    Melanie <br 1> Lacombe <br 1>Asst Service MGR

    Joining Berlin City Auto Group in 2009, Melanie Larcombe prides herself on the presentation of the dealership's extensive inventory of pre-owned vehicles. Going to great lengths to keep the used car selection as well maintained as possible, Melanie brings a wonderfully detail-oriented approach to her work. Raised in Auburn, Maine, Melanie loves New England's changing seasons, the natural beauty of the region's mountains, rivers, and oceans, and the friendliness of the people she meets each day. Melanie has a number of varied interests outside of her career in the automotive industry, making the most of her free time by throwing dinner parties, organizing game nights with her friends, and scrap-booking. Additionally, Melanie is attempting to become a skilled juggler. When she gets the opportunity, Melanie looks forward to hoping in a burgundy Maserati Quattroporte with tan interior, embarking on a cross-country road trip with her partner of three years. Bringing her camera to document the vacation, Melanie plans on stopping at numerous national landmarks along the way and perhaps continuing down south with Mexico as a final destination.

    I  Berlin City

  • Anthony
    Lombardo
    Service Advisor
    Anthony <br 1> Lombardo <br 1> Service Advisor
    Phone: 207-321-3477 Ext: 316423

    I  my daughter

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  • Christopher
    Clark
    Service Advisor
    Christopher <br 1> Clark <br 1> Service Advisor
    Phone: 207-321-3477 Ext: 315823

    I  hockey

  • Nick
    Sansone
    Service Advisor
    Nick <br 1> Sansone <br 1> Service Advisor
    Phone: 207-321-3477 Ext: 316849

    I  golf

  • Cory
    Smith
    Service Advisor
    Cory <br 1> Smith <br 1> Service Advisor
    Phone: 207-321-3477 Ext: 316845

    I  music

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